Privacy Policy

Last updated: Friday 11 October, 2024

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This Privacy Policy describes how Sun Luxe Group (“we,” “us,” or “our”) collects, uses, and shares personal information when you use our website www.sunluxegroup.com (the “Site”).

1. INFORMATION WE COLLECT
1.1 PERSONAL INFORMATION

When you visit the Site, we may collect certain personal information, such as your name, email address, phone number, and mailing address, if voluntarily provided by you. We will notify individuals about the collection of their personal information, including the purposes for collection, how it will be used, and to whom it may be disclosed.

1.2 SENSITIVE INFORMATION

We may also collect sensitive information, such as health information or racial/ethnic origin, if necessary and with explicit consent. We will handle and protect sensitive information in accordance with Australian privacy laws.

1.3 USAGE INFORMATION

We automatically collect certain information about your device and how you interact with the Site, such as your IP address, browser type, pages visited, and referring website.

2. USE OF INFORMATION

We may use the information we collect for various purposes, including but not limited to:

  • Providing and maintaining the Site
  • Personalising your experience on the Site
  • Communicating with you, including responding to enquiries and providing customer support
  • Analysing trends and improving the Site’s functionality
  • Protecting against unauthorised access or illegal activity
3. SHARING OF INFORMATION

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

3.1 SERVICE PROVIDERS

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. Any such sharing will be done in compliance with Australian privacy laws.

3.2 LEGAL COMPLIANCE

We may disclose your information when required by law or in response to lawful requests by public authorities, such as to comply with a subpoena or similar legal process.

4. DATA SECURITY

We implement reasonable security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. We ensure that any cross-border transfer of personal information complies with Australian privacy standards.

5. YOUR RIGHTS

You have the right to access, correct, or delete your personal information. You may also opt-out of receiving marketing communications from us at any time. We will handle access and correction requests in accordance with Australian privacy laws.

6. COMPLAINTS HANDLING

If you have any concerns about our handling of your personal information, you can lodge a privacy complaint with us. We will handle and respond to complaints in accordance with Australian privacy laws.

7. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date, and we will notify you of significant changes as required by law.

CONTACT US

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [email protected].